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IT Manager

  • IT
  • 17 Dec 2018 03:43 AM
  • New


Job ID 2018121700133
Salary -
Location Jaipur, Rajasthan
Contact Detail Punchh, ,


Punchh is seeking an IT Manager to join their office in Jaipur India. Punchh is a SaaS-based product company based out of San Mateo, CA with our development unit headquartered in Jaipur, Rajasthan. We are looking for an IT manager to be responsible and accountable for the smooth running of our computer systems within the limits of requirements, specifications, costs and timelines. The unique nature of this position requires that you will work across and influence all levels within the company to develop IT strategy and roadmap. You will also develop IT policies for onboarding, terminations, and IS access policies for non-employees. We want you to manage the IT offices in India

The successful candidate will have improved skills, a proven professional experience and a detailed knowledge of industry's best practice processes.

What You'll Do

  • Lead IT security and compliance, e.g., ISO, PCI, SOC, SOX
  • Work with HR and key stakeholders to define access roles and requirements
  • Automate employee onboarding and provisioning processes with request management
  • Establish and configure SSO user provisioning, e.g., Okta, and office interconnection such as VPN, WAN, WiFi
  • Be responsible for Internal IT procurement; asset inventory; solutions
  • Maintain fixed assets register and warranty information for laptops, mobile devices, monitors, other equipment
  • Serve as the main contact with vendors including handling bids, contracts, agreements, IT-related services
  • Implement physical security for all offices
  • Audit access and implement password policies where applicable
  • Managing VMWARE ESXi server infrastructure and performing maintenance and backups verification
What You'll Need

  • Previous global IT experience in a fast-growing start-up environment
  • 5+ years of experience in a similar role involving business engagement and technical leadership
  • 3+ years of experience in information security, data privacy, or risk management
  • 3-4 years managing mixed environment of Mac and Windows Networks
  • Mentored and coached technical and functional professionals in multi-location teams
  • Bachelor's degree in Computer Engineering or MCA
  • Knowledgeable in GDPR, ISO27001, ISO 27018 and PCI compliance
  • Experience with managing Apple devices using Apple Mac Server Profile manager, Software management with VPP, NetInstall for update ad software pushes
  • Experience with Windows 10 Azure directory and Intune management tools
  • Experience with advance firewall/routing concepts to manage OPNsense firewall network and VPN's across 4 different office locations within the US and in India
  • Experience with all layers of the OSI model and application in use of this knowledge when setting up firewall rules and content filtering
  • Experience with Layer 2 and Layer 3 network switching
  • Experience with managing Internet service
  • IT Certifications, e.g., CCNA, CISSP
  • The ability to speak to development teams in order to build NOC multi-monitor setups, cross-location video conferencing and telecom solutions
Bonus Points If You

  • Earned a master's degree
  • Have developed IT infrastructure for new offices
  • Developed policies and procedures
  • Are an active programmer
  • Flexible working hours
  • Free lunch Everyday
  • Visit to conferences
  • Games & fun environment
  • Professional development
  • Maternity and Paternity Leave
  • Paid holidays
  • Casual work environment
  • Social events and a well stocked refrigerator.
  • Gym membership
  • Work From Home
  • Bereavement Leave
  • Apple MacBook for all employees.